Terms of service

TERMS OF SERVICE

Last Updated: February 5, 2026

Contact Information

Store Name: AVANZA BRAND 🌟
Email: abbasmehdijaffri4@gmail.com
Phone: 03170747664

1. Agreement to Terms

By accessing our store, making a purchase, or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Use of Our Services

Eligibility

  • You must be at least 18 years old to make purchases
  • You must provide accurate and complete information when placing orders
  • You are responsible for maintaining the confidentiality of your account

Prohibited Activities

You may NOT:

  • Use our services for any illegal purposes
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users or our staff
  • Use our services to sell counterfeit products

3. Products and Services

Product Information

  • We strive to display product colors, images, and descriptions accurately
  • We do not guarantee that colors and images will be 100% accurate on all devices
  • We reserve the right to limit quantities or discontinue products
  • Prices are subject to change without notice

Availability

  • All products are subject to availability
  • We reserve the right to refuse or cancel any order
  • If a product is unavailable after you've placed an order, we will notify you and provide a full refund

4. Orders and Pricing

Order Acceptance

  • Your order is an offer to purchase products
  • We reserve the right to accept or decline your order
  • Order confirmation does not guarantee acceptance

Pricing

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices may include or exclude taxes as applicable
  • We reserve the right to correct pricing errors
  • If a pricing error occurs, we will contact you before processing your order

Payment

  • Payment must be made at the time of purchase
  • We accept: Cash on Delivery, Bank Transfer, Credit/Debit Card, Mobile Payment
  • All payments are processed securely

5. Shipping and Delivery

Shipping

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss passes to you upon delivery to the carrier

Delivery

  • You must provide accurate shipping information
  • Delivery times may vary based on location
  • Additional charges may apply for remote areas

6. Returns and Refunds

All returns and refunds are subject to our Return and Refund Policy. Please refer to that document for complete details.

Contact us at:

7. Warranties and Disclaimers

Product Warranties

  • Products are sold with manufacturer warranties where applicable
  • We guarantee products are free from defects at the time of sale
  • Warranty claims must be made within the specified warranty period

Disclaimer

  • Our services are provided "AS IS" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not liable for any indirect, incidental, or consequential damages

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for the product
  • We are not liable for lost profits, data, or business opportunities
  • We are not responsible for third-party products or services

9. Intellectual Property

Our Rights

  • All content, logos, and trademarks are our property or our licensors'
  • You may not use our intellectual property without written permission

Your Rights

  • You retain ownership of any content you provide to us
  • By providing content, you grant us a license to use it for business purposes

10. Privacy and Data Protection

  • We collect and use your personal information as described in our Privacy Policy
  • We take reasonable measures to protect your data
  • We do not sell your personal information to third parties
  • By using our services, you consent to our data practices

11. Customer Conduct

We expect all customers to:

  • Treat our staff with respect
  • Provide honest and accurate information
  • Honor payment commitments
  • Follow all applicable laws

We reserve the right to refuse service to anyone who violates these terms or engages in abusive behavior.

12. Disputes and Resolution

Governing Law

These terms are governed by the laws of Pakistan.

Dispute Resolution

  • We encourage you to contact us first to resolve any issues
  • Contact: abbasmehdijaffri4@gmail.com or 03170747664
  • We will make reasonable efforts to resolve disputes amicably

13. Modifications to Terms

  • We reserve the right to modify these terms at any time
  • Changes will be effective immediately upon posting
  • Continued use of our services constitutes acceptance of modified terms
  • We will notify customers of significant changes via email or website notice

14. Termination

We may terminate or suspend your access to our services:

  • For violation of these terms
  • For fraudulent activity
  • For any reason at our sole discretion
  • Without prior notice

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.

16. Entire Agreement

These Terms of Service, along with our Return and Refund Policy and Privacy Policy, constitute the entire agreement between you and AVANZA BRAND.

17. Contact Us

For questions about these Terms of Service: